This course facilitates the learning of new concepts and strategies for improved teamwork, participants learn to develop the skills that a leader should have to adequately address and resolve conflicts in the workplace.
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Course Benefits

  • Improve the effectiveness of communication among members of the organization, and that while workers have more information and receive it faster, it will take place a better individual and group work. 
  • Provide skills to solve problems and make decisions in a flexible and participatory.


The course is aimed at executives, middle managers and employees who have contact with customers.


Dynamic and experiential learning course.

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