The Hotel Housekeeper is an indispensable profile. It is one of the key players in the operation of the Hotel. The work of governess / e requires organizational capacity, planning and control of all the work in apartments, rooms and common areas of the hotel, focusing on target and optimize the resources available and always ensuring satisfaction and customer welfare.
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Course Benefits

The main objective is the coordination and management of the Department of outsourced floors. In hotels where you have hired an outside firm to perform cleaning of the rooms and public areas, Housekeeper functions vary in some important respects.
The cleaning crew outsourced company must operate as if the team hotel.
Optimize the resources available to companies outsourced cleaning. Successfully manage the contracted company and effectively monitor their work.
To ensure quality service, which is consistent with the category of the establishment.


The course is aimed at all Housekeepers, Subgobernantas and Supervising hotels with External Cleaning service fully or partially.


Dynamic course and experiential learning.

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